We ensure that all our products are sourced from reputable UK based suppliers. This is essential when dealing with electrical items such laptop chargers. It can be very tempting to purchase what seems to be a good deal on sites such a eBay, but you just need to look in the press and you will see many horror stories of low quality, cheap chargers causing injury and damage to people and their homes.
Dedicated UK Based Customer Support
Based in central London our support team know all our products inside out and are more than happy to answer any sales or support related questions that you might have. We aim to answer all queries within two hours or less.
Hassle Free Returns
If you need to return a product purchased from ourselves we offer a no quibble 14 day returns policy, where any purchase can be returned for a full refund.
1 Year Warranty
All our products come with a 1 year warranty. As such, if your product develops a fault during this period simply contact us and we will email over a prepaid postage label so you can swap your product for free.
UK Based Firm
We are a UK registered firm, who have been operating in the online retail space for many years. Unfortunately, it is very easy for less trustworthy sellers to purchase a .co.uk domain and give the appearance of being a UK registered firm. We have no issues with a bit of healthy completion from international businesses, if they are open and transparent about where they are based. Issues arises for customers however, when products are faulty and customers find out faulty items must be returned to China or claims are simply ignored. Therefore, being a UK registered firm we offer our customers the peace of mind that we can be easily reached and they are fully protected under the UK consumer protection laws.
Making sure our customers are safe when using our site is vital. As such, our site is fully protected with SSL encryption no matter which page you will on, ensuring that any details you enter are fully secure.